• With one transaction, visitors can purchase a maximum of 10 tickets per museum.
• Ticket availability is subject to change until the transaction is completed through payment.
• The purchase of the ticket is finalised upon making the payment and subsequent confirmation of the successful transaction.
• Once the transaction is completed with payment, it is no longer possible to change or cancel the booking.
• Payment can be made by credit card VISA, MasterCard, following the instructions available on the website.
• The credit card transaction takes place through the online ticketing system which uses BANCA SELLA’s secure server, at no stage of the purchase process are the ticketing system or back-office staff members able to know the customer’s credit card number, the sending and exchange of data takes place on a secure and encrypted internet connection according to the most advanced service management standards.
• A booking fee of € 3.00 per ticket issued will be charged for each transaction online and/or through the reseller network.
If the payment is successful, the system displays confirmation of the purchase containing the transaction identification code.
At the same time, the customer receives an e-mail confirming the purchase with the purchased ticket in the requested quantity and an indication of the type of tickets purchased and the price paid.